Learning Solutions that Develop Skills and Improve Performance
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Sales
Customer Retention
Customer Retention
Broadband and TV Provider saw an impressive £5.2m additional revenue in just 3 months after implementing multi-team, digital business simulation based skills masterclass sessions.
Customer Retention
Customer Retention
Customer Retention
A UK mobile network achieved a notable 34% decrease in customer churn after implementing a business simulation with Advanced Communication and Sales training.
Customer Service
Customer Retention
Customer Service
A leading digital TV and phone provider achieved a 4-point increase in our Net Promoter Score (NPS) across Customer Care teams in the UK through interactive and immersive business simulation sessions.
Sales
Broadband, TV & Mobile services provider experienced a remarkable 31% increase in Average Revenue Per User (ARPU) after implementing Advanced Sales and Communication training.
Customer Service
A UK mobile network has seen a significant 26% decrease in average customer service call time, thanks to the implementation of advanced communication training and digital business simulation.
Sales
Sales
A leading digital TV and phone provider experienced a significant 37% increase in conversion rates using a real time multiplayer business simulation.