Learning Solutions that Develop Skills and Improve Performance
Let's have a conversation. Schedule your free 30-minute consultation today.
Sales
Customer Retention
Customer Retention
Broadband and TV Provider saw an impressive £5.2m additional revenue in just 3 months after implementing Advanced Communication and Sales training.
Customer Retention
Customer Retention
Customer Retention
In the UK mobile network sector, there was a notable 34% decrease in customer churn after implementing Advanced Communication and Sales training.
Customer Service
Customer Retention
Customer Service
As a leading digital TV and phone provider, we achieved a 4-point increase in our Net Promoter Score (NPS) across Customer Care teams in the UK, Bangalore, and Manila after implementing advanced communication skills training.
Sales
Broadband, TV & Mobile services experienced a remarkable 31% increase in Average Revenue Per User (ARPU) after implementing Advanced Sales and Communication training.
Customer Service
The UK mobile network has seen a significant 26% decrease in average customer service call time, thanks to the implementation of advanced communication training.
Sales
Sales
As a leading digital TV and phone provider, we experienced a significant 37% increase in conversion rates following our advanced sales and communication training.