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Our expert team create digital learning, digital performance support tools, and helpful resources in days, not months. When time is critical, you can trust us to deliver the skills, knowledge, and tools your teams need, fast.
During our 30 year journey, we've refined and developed a unique approach to resolving skills gaps and improving performance; with incredible results as you can see below.
Broadband and TV Provider
£5.2m additional revenue in 3 months following Advanced Communication and Sales training.
UK Mobile Network
34% decrease in customer churn following Advanced Communication and Sales training.
Digital TV & Phone Provider
4pt increase in Net Promotor Score (NPS) across Customer Care across UK, Bangalore, and Manila, following Advanced Communication skills training.
Broadband, TV & Mobile
31% increase in Average Revenue Per User (ARPU) following Advanced Sales and Communication training.
UK Mobile Network
26% decrease in
average Customer Service call time following Advanced Communication training.
Digital TV & Phone Provider
37% increase in conversion following Advanced Sales and Communication training.
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